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Shipping Policy

For a tailored shipping quote to your destination, please contact us. Shipping costs will be calculated separately and added to your invoice once you are ready to proceed with your purchase. We partner with trusted carriers and are happy to accommodate any specific delivery requirements for your building.  

 

Orders will be shipped within 2-3 business days upon receipt of payment, with tracking details provided once dispatched.  

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For expedited shipping, kindly reach out to us prior to purchase to make arrangements. Any additional costs will be the responsibility of the buyer.  

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Please note that items are shipped at the buyer’s risk, and we are not responsible for lost packages. If you would like to insure your shipment, please contact us prior to shipping, and we will gladly arrange it. Any additional costs for insurance will be covered by the buyer.

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For more information contact: info@neednewyork.com

Return & Exchange Policy

All sales are final.  

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Given the vintage nature of our pieces, minor wear consistent with age and use is to be expected. Any notable flaws or imperfections are carefully detailed in each listing. We encourage you to read descriptions thoroughly before making a purchase and welcome any inquiries regarding an item's condition. Please feel free to contact us with any questions—we are happy to assist.

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